WHY WOLKVOX? OMNICHANNEL PLATFORM WOLKVOX CRM CHATBOTS AND VOICEBOTS MANUALS

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Insert En - crmvox

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Insert

URL:

https://{{wolkvox_server}}/server/API/v2/custom/insert.php

Description:

The insert API allows us to insert records into the configured modules of our CRM by sending parameters.

How it works?:

This API works through a POST request, which requires the following fields for its proper functioning:

– In the request headers, the following is required:

Wolkvox-Token

– In the body of the request, the following is required:

operation
module
fields

How to determine the CRM server?

Access the CRM homepage using the link: https://crm.wolkvox.com/
Log in using your CRM credentials.
Once you have logged in and are on the homepage of your CRM platform, observe the address bar of your web browser. The URL in this bar indicates the server where your operation is hosted.
Replace {{crm_server}} in the original URL with the specific URL of your CRM server to ensure that the API points correctly to your CRM instance.

Important Notice: Access Route Update

Starting September 1, 2024, new URLs will be implemented to access the wolkvox CRM platform. The current URLs will coexist with the new ones until November 30, 2024, after which they will be disabled.

New URLs:

From “https://sv0001.crmvox.com” to “https://crm0001.wolkvox.com“

From “https://sv0000.crmvox.com” to “https://crm0000.wolkvox.com“

Please ensure you update your integrations and automations before November 30, 2024, to avoid service interruptions.

REQUEST

KEY	DESCRIPTION	EXAMPLE
Wolkvox-Token	It is the token configured by the client on the CRM page.	{token}
operation	It is the name of the CRM operation.	{operation_name}
fields	It is the field we will use to insert the entire form of our CRM. This should be used under the structure of an object.	{“namecontact”: “Jhon Doe”}
module	The name of the module we will use for insertion.	contacts

RESPONSE

				
					<?php

$curl = curl_init();

curl_setopt_array($curl, array(
  CURLOPT_URL => 'https://{{wolkvox_server}}/server/API/v2/custom/insert.php',
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => '',
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 0,
  CURLOPT_FOLLOWLOCATION => true,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => 'POST',
  CURLOPT_POSTFIELDS =>'{
    "operation":"{operation}",
    "module":"{module}",
    "fields":{}
}',
  CURLOPT_HTTPHEADER => array(
    'Content-Type: application/json',
    'Wolkvox-Token: {Wolkvox_Token}'
 
  ),
));

$response = curl_exec($curl);

curl_close($curl);
echo $response;

				
					curl --location --request POST 'https://{{wolkvox_server}/server/API/v2/custom/insert.php' \
--header 'Wolkvox-Token: {Wolkvox_Token}' \
--header 'Content-Type: application/json' \
--data-raw '{
    "operation":"{operation}",
    "module":"{module}",
    "fields":{}
}'

				
					OkHttpClient client = new OkHttpClient().newBuilder()
  .build();
MediaType mediaType = MediaType.parse("application/json");
RequestBody body = RequestBody.create(mediaType, "{\r\n    \"operation\": \"{operation}\",\r\n    \"module\": \"{module}\",\r\n    \"fields\": {\r\n        \"Contact\": { }\r\n    }\r\n}");
Request request = new Request.Builder()
  .url("https://{{wolkvox_server}}/server/API/v2/custom/insert.php")
  .method("POST", body)
  .addHeader("Wolkvox-Token", "{Wolkvox-Token}")
  .addHeader("Content-Type", "application/json")
  .build();
Response response = client.newCall(request).execute();

				
					import requests
import json

url = "https://{{wolkvox_server}}/server/API/v2/custom/insert.php"

payload = json.dumps({
  "operation": "{operation}",
  "module": "{module}",
  "fields": {
    "MyFirstField": "example" 
  }
})
headers = {
  'Wolkvox-Token': '{Wolkvox-Token}',
  'Content-Type': 'application/json',
}

response = requests.request("POST", url, headers=headers, data=payload)

print(response.text)

Possible error codes

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Insert

Insert

REQUEST

RESPONSE

COLOMBIA

ARGENTINA

BRAZIL

CHILE

SPAIN

UNITED STATES

GUATEMALA

MEXICO

DOMINICAN REPUBLIC

PERU