WHY WOLKVOX? OMNICHANNEL PLATFORM WOLKVOX CRM CHATBOTS AND VOICEBOTS MANUALS

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Reports - crmvox

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Reports

URL:

https://{{wolkvox_server}}/server/API/v2/custom/reports.php

Description:

The reports search API allows us to search for report records in the parameterized modules of our CRM by sending parameters.

How it works?:

This API works through a POST request, which requires the following fields for its proper functioning:

– The request headers require the following information:

Wolkvox-Token

– In the request body, the following information is required:

operation
name
dateStart
dateEnd

How to determine the CRM server?

Access the CRM homepage using the link: https://crm.wolkvox.com/
Log in using your CRM credentials.
Once you have logged in and are on the homepage of your CRM platform, observe the address bar of your web browser. The URL in this bar indicates the server where your operation is hosted.
Replace {{crm_server}} in the original URL with the specific URL of your CRM server to ensure that the API points correctly to your CRM instance.

Important Notice: Access Route Update

Starting September 1, 2024, new URLs will be implemented to access the wolkvox CRM platform. The current URLs will coexist with the new ones until November 30, 2024, after which they will be disabled.

New URLs:

From “https://sv0001.crmvox.com” to “https://crm0001.wolkvox.com“

From “https://sv0000.crmvox.com” to “https://crm0000.wolkvox.com“

Please ensure you update your integrations and automations before November 30, 2024, to avoid service interruptions.

Result Pagination

You can use the following fields in the request body to paginate the results with a maximum limit of 250 records per page:

“limit”: “”

“page”: “”

REQUEST

KEY	DESCRIPTION	EXAMPLE
Wolkvox-Token	It is the token configured by the client on the CRM page.	{token}
operation	It is the name of the operation in the CRM.	{operation_name}
name	It is the name of the report, and it must be exactly the same as the name that was configured in the CRM.	{name}
dateStart	It is the initial range to generate the query.	yyyymmddhis
dateEnd	It is the final range to generate the query.	yyyymmddhis

RESPONSE

				
					<?php

$curl = curl_init();

curl_setopt_array($curl, array(
  CURLOPT_URL => 'https://{{wolkvox_server}}/server/API/v2/custom/reports.php',
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => '',
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 0,
  CURLOPT_FOLLOWLOCATION => true,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => 'POST',
  CURLOPT_POSTFIELDS =>'{
    "operation":"{{operation}}",
    "name":"{{name}}",
    "dateStart":"{{yyyymmddhis}}",
    "dateEnd":"{{yyyymmddhis}}"
}',
  CURLOPT_HTTPHEADER => array(
    'Wolkvox-Token: {{Wolkvox-Token}}',
    'Content-Type: application/json'
  ),
));

$response = curl_exec($curl);

curl_close($curl);
echo $response;

				
					curl --location --request POST 'https://{{wolkvox_server}}/server/API/v2/custom/reports.php' \
--header 'Wolkvox-Token: {{Wolkvox-Token}}' \
--header 'Content-Type: application/json' \
--data-raw '{
    "operation":"{{Wolkvox-Token}}",
    "name":"{{name}}",
    "dateStart":"{{yyyymmddhis}}",
    "dateEnd":"{{yyyymmddhis}}"
}'

				
					OkHttpClient client = new OkHttpClient().newBuilder()
  .build();
MediaType mediaType = MediaType.parse("application/json");
RequestBody body = RequestBody.create(mediaType, "{\r\n    \"operation\":\"{{operation}}\",\r\n    \"name\":\"{{name}}\",\r\n    \"dateStart\":\"{{yyyymmddhis}}\",\r\n    \"dateEnd\":\"{{yyyymmddhis}}\"\r\n}");
Request request = new Request.Builder()
  .url("https://{{wolkvox_server}}/server/API/v2/custom/reports.php")
  .method("POST", body)
  .addHeader("Wolkvox-Token", "{{Wolkvox-Token}}")
  .addHeader("Content-Type", "application/json")
  .build();
Response response = client.newCall(request).execute();

				
					import requests
import json

url = "https://{{wolkvox_server}}/server/API/v2/custom/reports.php"

payload = json.dumps({
  "operation": "{{operation}}",
  "name": "{{name}}",
  "dateStart": "{{yyyymmddhis}}",
  "dateEnd": "{{yyyymmddhis}}"
})
headers = {
  'Wolkvox-Token': '{{Wolkvox-Token}}',
  'Content-Type': 'application/json'
}

response = requests.request("POST", url, headers=headers, data=payload)

print(response.text)

Posibles códigos de error

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Reports

Reports

REQUEST

RESPONSE

COLOMBIA

ARGENTINA

BRAZIL

CHILE

SPAIN

UNITED STATES

GUATEMALA

MEXICO

DOMINICAN REPUBLIC

PERU